Privacy Policy & Terms Conditions

Privacy Policy & Terms & Conditions for Gerken Family Chiropractic

This Privacy Policy explains how Gerken Family Chiropractic (“we,” “us,” or “our”) collects, uses, discloses, and protects information obtained from users (“you” or “your”) of our website.

Information We Collect

We may collect personal information when you visit our website or use our services. This may include, but is not limited to:

     

      • Personal identification information (name, email address, phone number, etc.)

      • Health-related information provided through forms or communication with our clinic

      • Automatically collected information such as IP address, browser type, and device information

    How We Use Your Information

    We may use the information we collect for the following purposes:

       

        • To personalize your experience and provide tailored healthcare services

        • To improve our website and services based on your feedback

        • To communicate with you regarding appointments, services, or updates

        • To comply with legal and regulatory requirements

      Protection of Information

      We implement appropriate security measures to protect your information and maintain its confidentiality. However, please be aware that no data transmission over the internet or method of electronic storage is completely secure.

      Disclosure of Information

      We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. No mobile opt-in information or personally identifiable data will be shared, sold, traded, or transferred to any third parties or affiliates for marketing or promotional use.

      Email and Text Communications

      If you wish to unsubscribe from our email campaigns, please click on the Unsubscribe link at the bottom of any marketing email sent from us.

      If you wish to stop receiving text messages from us, reply STOP to any text message sent from us. Instructions are provided on the first message sent to the contact.

      You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to [email protected].

      If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

      Third-Party Links

      Our website may contain links to third-party websites. These sites have their own privacy policies, and we have no responsibility or liability for their content or activities.

      Your Choices

      You have the right to review, update, or delete your personal information. If you wish to do so, please contact us using the information provided below.

      Children’s Privacy

      Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

      Changes to This Policy

      We reserve the right to update or modify this Privacy Policy at any time. We encourage you to review this page periodically for any changes. Your continued use of our website after changes signify your acceptance of the updated Privacy Policy.

      Contact Us

      If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at [email protected]

      Terms and Conditions for SMS Compliance

      Introduction

      These Terms and Conditions (“Terms”) govern the use of SMS messaging services provided by Gerken Family Chiropractic (“we,” “us,” or “our”). By opting into our SMS program, you agree to receive SMS messages from Gerken Family Chiropractic , in accordance with these Terms and The Campaign Registry (TCR) compliance standards.

      Consent and Opt-In Requirements

      • By opting in, you provide express consent to receive SMS messages from us regarding: appointment reminders, promotions, account updates and general office updates.
      • Opting into the SMS program is voluntary and separate from any other service we provide.
      • To opt-in, text START to 619-422-3088 or sign up via our website at https://gerkenfamilychiropractic.com/.
        • Opt-In Message = Thank you for opting in to Gerken Family Chiropractic texting. Message frequency varies. Message & data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance

      Message Frequency and Types

      • Message Frequency varies.
      • Message Types: Messages may include: appointment confirmations, appointment reminders, notifications, account updates, promotions.
      • Message and data rates may apply according to your mobile carrier’s standard rates.

      Opt-Out Instructions

      • You may opt out of the SMS program at any time by texting “STOP” to 619-422-3088.
      • Once you send the “STOP” request, you will receive one final confirmation message confirming that you have been unsubscribed. No further messages will be sent unless you opt back in.
      • For assistance or to request additional information, reply “HELP” to 619-422-3088 or contact us at [email protected].
      • Opt-out Message: “You have been unsubscribed from Gerken Family Chiropractic texting. You will no longer receive messages from Gerken Family Chiropractic. Reply START to re-subscribe. Reply HELP for assistance.

      Privacy and Data Security

      • We are committed to protecting your privacy. Your information will only be used for the purposes described in this SMS program and will not be shared with third parties except as necessary to provide the service.
      • Personal information collected for SMS messaging is managed in compliance with applicable laws and regulations, including data protection and privacy standards.
      • By opting in, you agree to our privacy policy and acknowledge our commitment to protecting your data.

      Limitations of Liability

      • Gerken Family Chiropractic is not responsible for any delays in message delivery caused by factors outside our control, such as mobile carrier delays or network outages.
      • We are not liable for any direct, indirect, incidental, or consequential damages that result from the use of, or inability to use, the SMS program.

      Changes to Terms and Conditions

      • We reserve the right to update or modify these Terms at any time. Any changes will be communicated to you via SMS or posted on our website at https://gerkenfamilychiropractic.com/.
      • Your continued participation in our SMS program following any updates to these Terms constitutes acceptance of those changes.

      Contact Information

      If you have any questions regarding these Terms, you can contact us at:

      By opting in, you confirm that you have read and agreed to these Terms and that you authorize Gerken Family Chiropractic to send you SMS messages.